Shipping Info

SHIPPING INFO&HEALTH SAFETY

*At BRABALAS, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed.

*As a result of COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.

PAYMENT CONFIRMATION

  • A confirmation email will be sent to you once the order is authorized and verified.

  • Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

  • As a result of COVID-19,It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.

  • It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.

  • If items are prepared in 24 hours in your order ,then we can ship it in one day.

SHIPPING

  • Shipment takes approximately 8 to 30 business days to reach destination countries.

  • Once your order is shipped out, an email notification with International e-packet tracking number will be sent to you.

  • Please note: Total Delivery Time = Processing Time + Shipping Time

DELIVERY

If you want to track your order, please click Track Order for information.

SHIPPING DELAYS

  • Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

  • Usually it takes about 30-90 days to some countries ,We do offer compensation if the shipping beyond the timeframe as stated on shipping policy

  • Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.


    About logistics inquiry
    The logistics provided by our site are: US LINE / 4PX / EPACKET For more details, click 17track, which is a link to check international logistics information. You only need to select the logistics provider + logistics order number of the corresponding goods to query.
    NOTES：
    1) Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.
    2) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
    3) If there is any shipping issue with your package , you must contact Customer Support within 180 days after your order was placed.